Due to us moving to a bigger premises some customers may experience a delay of upto 48 hours on products that are made to order. Please allow additional time and get your orders in early.
PLEASE NOTE: VapeGB only offer a warranty on faulty products. VapeGB do not offer a warranty if you do not like the product.
Please check all goods when you receive them as the warranty will run from the date of your receipt.
You will have 14 days from the date of receipt to cancel your order. You can return the order to us unopened and in its original condition to receive account credit or a full refund (customer to pay shipping costs).
The following procedure must be followed in order to carry out a warranty claim
If you do not wish to wait for the warranty procedure to be carried out you may make an additional purchase for the replacement item. If the original item was found to be faulty after testing then a full refund will be issued.
The warranty will be void if the returned goods have not been suitably maintained or kept clean and in good working order.